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Sunday, November 08, 2009

Is it just about the money?

I was reading an article today about a Mexican woman who was trying to visit family in Canada, but was denied entry because the visa official thought there was a good chance she wouldn't leave once her 16-day visit was over (see the article here).

Liberal MP Frank Valeriote's office looked into the matter after a complaint from the family of the rejected applicant. It seems the visa official got the facts wrong, and made the ruling based off of the wrong facts. This much, they seem to be clear on. Yet when asked by MP's office to re-open the case, the visa office in Mexico said, "no."

What option does the woman have? She can REAPPLY. She can pay the $150 fee again. Am I the only one who thinks this is wrong? She has no guarantee that the same thing wont happen again. If they make the right decision and let her in this time, she doesn't get the first $150 she spent on the process back.

So let me get this straight. The visa office can take your money, screw up the service they provide for that money and the only recourse you have is to pay them to do it over again?

I wonder if the situation would have been different if it had been a Tory MP asking for the case to be re-opened?

Either way - this is why people are very leery about the professionalism of the CIC officers. And rightly so.

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