In a recent article in the Star, Allan Thompson proposes the CIC develop an Ombudsman's office as a way to see that the CIC operates in a fair manner, compliant with the law and without bias or malice or prejudice.
In my own situation, last time around - I certainly could've used an Ombudsman...Our officer got lots of basic facts wrong in the ruling that was against us. Unfortunately, we couldn't afford to pay the money to try and have the ruling reviewed at a higher level, and even then, the process has you returned to the same level to face another officer. It was justice by checkbook.
With an Ombudsman in place, we could've challenged the conduct of the CIC in making a ruling not consistent with the facts. I think it would've made all the difference.
So good on you, Allan Thompson! You have power I've seen influence the CIC before in having them make their website easier to use. Let's hope they are still listening to your sound words.
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